Privacy Policy

1. Information We Collect

When placing a Cash on Delivery order or submitting a wholesale inquiry, we collect necessary fulfillment details:

• Full Customer Name: For package labeling and delivery verification.
• Mobile Phone Number: Used to call and confirm your order before dispatch and for courier contact.
• Delivery Address: Province, District, Municipality, Ward, Street, and Landmark for accurate doorstep delivery.
• Optional Email Address: Used to send digital order receipts and tracking updates.

2. How Your Data is Used

Your contact and address details are used exclusively to process your order, conduct the verification phone call, print the shipping label, and deliver your parcel through authorized Nepali courier partners.

3. Zero Third-Party Sale or Sharing

Swastik Foods does not sell, rent, or trade your phone numbers, emails, or personal information to third-party telemarketers or advertisers under any circumstances.

4. Data Storage & Security

All customer information is stored in protected databases behind secure edge infrastructure with encrypted HTTPS transmission.